How This Short-Term Rental Tool Has Saved 4.7 Million Hours of Time

Community Impact and Toilet Paper

Hosts paid $424 million in lodging taxes this year, which means short-term rentals aren’t just simple rentals—they’re economic powerhouses. That’s real money going to cities, parks, and maybe, hopefully, a pothole near your property that you’ve cursed at multiple times.

Remember all those guests? According to the company’s data, 22 million people from 191 countries stayed at Hospitable-powered properties. That’s a lot of happy travelers, reviews, and, honestly, an amount of toilet paper purchased that even Costco refuses to believe.

Protection and Peace of Mind

Hosts were protected from $60,429 in chargebacks and $42,213 in damages this year. That’s a lot fewer headaches when you’re already fielding midnight calls about Wi-Fi passwords and broken coffee pots. No more worrying about guests calling their credit card and reporting how they don’t know where that vacation rental charge could have possibly come from. 

What Automation Does Hospitable Help With?

There are probably more automations than toppings at Chipotle, but they are all valuable. Here’s a look at 15 of them:

• Automated Guest Messaging: Personalized, instant responses.
• Cleaner & Maintenance Scheduling: Auto-assign tasks for turnovers.
• Direct Booking Site Management: Syncs availability and pricing.
• Review Automation: Sends and requests guest reviews.
• Calendar Sync: Prevents double bookings across platforms.
• Pricing Automation: Updates rates and minimum stays.
• Damage & Chargeback Protection: Automates claims and security.
• Custom Message Rules: Triggers check-in, check-out, and mid-stay messages.
• FAQ Auto-Responder: Answers common guest questions.
• Centralized Inbox: Combines messages from all platforms.
• Security Deposits: Automates collection for direct bookings.
• Task Checklists & Reports: Manages cleaner and team tasks.
• Guest Screening: Flags risky reservations.
• Smart Lock Integration: Sends unique access codes automatically.
• Multi-Platform Listings: Syncs and updates listings everywhere.

A Victory Lap for 2024

Here’s the thing: Short-term rental hosts using Hospitable didn’t just survive this year; they dominated it. They automated their work, saved time, earned billions, and made a measurable impact on their communities.

You don’t need stats to know how great 2024 was, but the numbers tell the story anyway. 

Here’s to 2025—keep the victory laps coming.

Note By BiggerPockets: These are opinions written by the author and do not necessarily represent the opinions of BiggerPockets.